Privacy Policy

Privacy Policy

Last Updated: 29 May 2026

At Sakhi Master, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit or use our website, we may collect the following information:

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment information

  • Order history

  • Device and browser information

  • IP address

  • Website usage data collected through cookies and analytics tools

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Provide customer support

  • Send order confirmations and updates

  • Improve website functionality and user experience

  • Prevent fraudulent transactions and misuse

  • Comply with legal obligations

  • Share promotional offers, newsletters, or marketing communications where permitted by law

3. Payment Security

Sakhi Master does not store sensitive payment information such as debit card, credit card, or banking details on its servers.

All payments are securely processed through trusted third-party payment gateways that comply with applicable security standards.

4. Cookies & Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic and customer behavior

  • Enhance the overall shopping experience

By using our website, you consent to our use of cookies. You may disable cookies through your browser settings, although certain website features may not function properly.

5. Sharing of Information

Sakhi Master does not sell, rent, or trade customer information to third parties.

We may share limited information with:

  • Delivery and logistics partners

  • Payment processing providers

  • Technology service providers

  • Analytics and marketing service providers

  • Government or legal authorities when required by law

Such sharing is limited to what is necessary to provide our services and operate our business.

6. Data Protection

We implement reasonable administrative, technical, and security measures to protect your personal information against unauthorized access, disclosure, misuse, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account details

  • Request deletion of personal information where legally permissible

To exercise these rights, please contact us using the details provided below.

8. Policy Updates

Sakhi Master reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice.

Changes will become effective immediately upon posting on this page. We encourage users to review this policy periodically.

9. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: sakhimaster12@gmail.com

Phone: +91 6291480348

Address:
50A, Rajveena Apt, 4th Floor,
New Alipore, Kolkata – 700053,
West Bengal, India